Privacy Policy

Effective Date: 19 Feb 2025

This Privacy Policy explains how Mr.Olen (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit www.mrolen.in or use any of our services:

1. OneNightFriend – an adults-only platform that helps consenting adults explore personal fantasies after registration;
2. Lifestyle Services – booking of third-party providers for massage, salon & beauty, house-help & pest-control, and electronic-repair services (collectively, “Services”).

By accessing or using our Services, you consent to the practices described below. If you do not agree, please do not use the Services.

1. Information We Collect

Category	Examples	Purpose
Account Data	Name, date of birth (18+), gender, email, phone, login credentials	Create and maintain your account; verify age & identity
Profile & Preference Data	Photos, interests, fantasies (OneNightFriend), service preferences, address for on-site bookings	Matchmaking, personalized recommendations, optimal service delivery
Payment Data	Card details, UPI/VPA, transaction IDs (processed via PCI-DSS compliant gateway)	Process payments, issue refunds, detect fraud
Usage Data	Device identifiers, IP address, browser type, access times, pages viewed, clickstream	Improve site performance, analytics, security
Location Data	Precise or approximate location (with consent)	Show nearby service providers, safety screening
Sensitive Personal Data (only where strictly necessary)	Sexual orientation, fantasies, health notes for massage	Provide requested service features; all optional and user-controlled

We do not knowingly collect data from children under 18. If we learn such data exists, we delete it promptly.

2. How We Use Your Information

1. Service Provision & Contract Performance
   • Set up and manage accounts;
   • Match users on OneNightFriend;
   • Facilitate bookings with third-party providers;
   • Process payments and send confirmations.
2. Safety, Security & Compliance
   • Age and identity verification;
   • Monitor content for illegal activity;
   • Comply with applicable laws (e.g., Indian IT Act, 2000; DPDP Act 2023; GDPR/CCPA where relevant).
3. Improvement & Personalization
   • Analyze usage to develop new features;
   • Tailor content, promotions, and search results.
4. Marketing (with consent or lawful interest)
   • Send newsletters, offers, or SMS/push notifications;
   • You may opt-out at any time via account settings or unsubscribe links.
5. Legal & Risk Management
   • Enforce Terms of Service;
   • Resolve disputes, detect fraud, and protect our rights.

3. Legal Bases for Processing

Depending on your location, we rely on one or more of the following legal grounds:

• Consent (e.g., storing sexual preference data, marketing emails).
• Contract (service delivery, payments).
• Legitimate Interests (security, analytics, service improvement).
• Legal Obligation (tax, accounting, regulatory reporting).

4. Sharing & Disclosure

1. Service Providers – vetted payment processors, cloud hosts, analytics vendors, identity-verification partners, and lifestyle service subcontractors who access data strictly to perform tasks for us under confidentiality agreements.
2. OneNightFriend Matches – profile information you choose to make public (e.g., username, photos, location radius) is visible to registered adult members.
3. Third-Party Professionals – address, contact number, and service instructions shared only with the professional you book (massage therapist, electrician, etc.).
4. Legal & Safety – law-enforcement requests, court orders, or to prevent imminent harm.
5. Business Transfers – in case of merger, acquisition, or asset sale with notice to you.

We never sell your personal data to advertisers.

5. Cookies & Tracking Technologies

We use first-party and third-party cookies, SDKs, and similar technologies to:

• Keep you signed in;
• Remember preferences;
• Conduct analytics;
• Deliver contextual ads (no sensitive-interest targeting).

Manage cookies in browser or device settings. Disabling cookies may limit functionality.

6. Data Retention

We retain information:

• As long as your account is active;
• For up to 7 years after closure for legal, accounting, or fraud-prevention purposes;
• Sensitive data (e.g., fantasies) can be deleted immediately via in-app controls.

7. International Transfers

Our servers may be located outside your jurisdiction. When transferring data internationally, we implement appropriate safeguards such as Standard Contractual Clauses or industry-standard encryption.

8. Your Rights & Choices

Subject to local laws, you may:

1. Access – obtain a copy of your data.
2. Rectify – correct inaccurate information.
3. Delete – erase certain data (“right to be forgotten”).
4. Restrict/ object – limit or stop processing in some cases.
5. Data Portability – receive data in a structured format.
6. Withdraw Consent – for optional processing, without affecting legality based on consent before withdrawal.

Exercise rights via [email protected] or in-app settings. We respond within 30 days.

9. Security Measures

• End-to-end TLS encryption in transit;
• AES-256 encryption at rest for sensitive fields;
• Role-based access controls & mandatory 2FA for staff;
• Regular penetration testing and ISO 27001-aligned policies;
• Incident response plan with 72-hour breach notification.

10. Third-Party Links

Our platform may link to external sites. We are not responsible for their privacy practices. Review their policies before providing information.

11. Updates to This Policy

We may revise this Policy periodically. Material changes will be notified via email or in-app notice 15 days before the new terms take effect. Continued use constitutes acceptance.

12. Contact Us

Questions or concerns?

Email: info@mrolen.com
Address: Palam New Delhi 110045

Terms & Conditions

These Terms of Service ("Terms," "TOS," or "Agreement") constitute a legally binding contract between you ("User," "Member," "Consumer," or "Data Principal") and Mr.Olen ("Company," "Platform," "we," "us," or "our"), a corporation organized.

By accessing, browsing, or utilizing our digital platform located at www.mrolen.in ("Site" or "Platform") or any associated services, mobile applications, APIs, or ancillary products ("Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, including but not limited to our Privacy Policy (incorporated herein by reference), Cookie Policy, Community Guidelines, and any service-specific addenda or supplements ("Governing Documents").

Article I: Definitional Framework & Interpretative Principles

1.1 Service Categories & User Classifications

Our Platform operates as a bifurcated ecosystem comprising:

1. "OneNightFriend Service" – A subscription-based adult social networking and interpersonal facilitation platform designed exclusively for consenting adults (18+ years) seeking to explore personal fantasies, arrange social encounters, or engage in consensual adult interactions ("ONF Service"). This service includes but is not limited to profile creation, algorithmic matching, private messaging, media sharing, event coordination, and geolocation-based discovery features.
2. "Lifestyle Services Marketplace" – A digital intermediary platform connecting Users with verified third-party service providers ("Service Professionals") offering:
   • Therapeutic and wellness massage services
   • Beauty, salon, and personal grooming services
   • Domestic assistance and housekeeping services
   • Pest control and sanitation services
   • Electronic device repair and maintenance services
   (collectively, "Marketplace Services")

1.2 User Taxonomy

Users are categorized as follows:

• "ONF Members" – Registered adult users of the OneNightFriend Service who create profiles, engage in matching activities, and utilize communication features.
• "Service Requesters" – Users who book, schedule, or engage Marketplace Services through our Platform.
• "Service Professionals" – Independent contractors, licensed professionals, or business entities who offer services through our Marketplace (subject to separate Professional Services Agreement).
• "Visitors" – Non-registered individuals browsing publicly accessible portions of the Platform.

Article II: Eligibility, Registration & Account Management

2.1 Age Verification & Adult Content Warnings

ADULTS ONLY: The ONF Service contains explicit adult content and is strictly prohibited for individuals under eighteen (18) years of age. By accessing the ONF Service, you represent, warrant, and covenant that:

1. You are at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher);
2. You have the legal capacity to enter into binding contracts;
3. You are not prohibited from accessing adult content under applicable local, state, federal, or international laws;
4. You understand that the ONF Service may contain sexually explicit material, adult themes, and mature discussions.

Marketplace Services may be accessed by Users 13+ with verifiable parental consent where required by law (e.g., COPPA compliance in the United States).

2.2 Identity Verification Protocols

To maintain Platform integrity and comply with regulatory requirements, we implement multi-tier verification:

Tier 1 - Basic Verification: Email/SMS confirmation, age declaration

Tier 2 - Enhanced Verification: Government-issued ID validation via third-party providers (e.g., Yoti, Jumio)

Tier 3 - Biometric Verification: Facial recognition matching, liveness detection for high-risk accounts

Verification data is processed in accordance with our Privacy Policy and retained only as long as necessary for security and compliance purposes.

2.3 Account Creation & Responsibilities

Upon registration, you agree to:

1. Provide accurate, current, and complete information;
2. Maintain the confidentiality of login credentials;
3. Notify us immediately of any unauthorized account access;
4. Accept full responsibility for all activities conducted through your account;
5. Comply with our Community Guidelines and Acceptable Use Policy;
6. Update profile information to reflect material changes.

False Information: Providing materially false information during registration constitutes grounds for immediate account termination without refund.

Article III: Acceptable Use Policy & Community Standards

3.1 Prohibited Content & Activities

Users shall not post, upload, transmit, or otherwise make available any content that:

3.1.1 Legal Violations

• Violates any applicable law, regulation, or court order
• Infringes intellectual property rights (copyright, trademark, trade secret, etc.)
• Constitutes defamation, harassment, stalking, or invasion of privacy
• Promotes illegal activities, including but not limited to prostitution, human trafficking, drug sales, weapons trafficking

3.1.2 Harmful or Dangerous Content

• Depicts violence, self-harm, suicide, or dangerous activities
• Contains malware, viruses, or other malicious code
• Includes personal information of third parties without consent ("doxxing")
• Promotes hate speech, discrimination, or incitement to violence

3.1.3 Sexual Content Restrictions (ONF Service)

• Images depicting actual (non-simulated) sexual intercourse
• Full nudity including visible genitalia
• Content involving minors in any sexual or suggestive context
• "Revenge porn" or non-consensual intimate imagery
• Content appearing to involve non-consent, animals, or deceased individuals
• Commercial solicitation of sexual services

3.1.4 Platform Integrity Violations

• Creating multiple accounts to circumvent restrictions
• Automated account creation, spam, or bulk messaging
• Attempting to bypass security measures or age verification
• Manipulating Platform algorithms or engagement metrics

3.2 Content Moderation & Enforcement

We employ both automated systems and human moderators to detect violations. Enforcement actions may include:

• Content removal or modification requirements
• Account warnings or temporary restrictions
• Permanent account termination and IP-level blocking
• Reporting to law enforcement where legally required
• Forfeiture of unused paid service credits

Appeals Process: Users may appeal moderation decisions via our designated support channels within thirty (30) days. We will review appeals in good faith but retain final discretion over content and account decisions.

Article IV: Subscription Services & Payment Terms

4.1 ONF Service Subscription Tiers

Free Tier: Limited profile creation, basic matching, restricted messaging

Premium Tier: Unlimited messaging, advanced search filters, priority profile visibility

VIP Tier: Includes Premium features plus incognito browsing, read receipts, exclusive events

4.2 Marketplace Service Fees

We charge service fees on completed bookings:

• Service Fee: 15-25% of booking value (varies by service category)
• Payment Processing: 2.9% + applicable fixed fees
• Cancellation Fees: As specified in booking confirmation

4.3 Billing & Payment Processing

Payment Methods: Credit/debit cards, digital wallets, UPI (India), bank transfers

Billing Cycle: Monthly or annual subscriptions, pre-payment for Marketplace Services

Currency: Charges in local currency where possible; foreign exchange fees may apply

Tax Compliance: Applicable taxes (VAT, GST, sales tax) added per local requirements

Auto-Renewal: Subscriptions automatically renew unless cancelled 24 hours before expiration. You may disable auto-renewal in account settings.

4.4 Refund Policy

General Rule: All payments are non-refundable except where expressly provided by law or these Terms.

Limited Exceptions:

1. Technical Issues: Full refund if Platform unavailable >48 consecutive hours
2. Billing Errors: Correction of overcharges or duplicate payments
3. Legal Requirements: Refunds mandated by applicable consumer protection laws
4. Discretionary Credits: Platform credits (non-transferable) may be issued for service disruptions

Marketplace Services: Refunds governed by individual Service Professional policies; Platform facilitates dispute resolution but does not guarantee outcomes.

Article V: Intellectual Property Rights

5.1 Platform Intellectual Property

The Platform, including its design, functionality, algorithms, trademarks, copyrights, and proprietary technology, is owned exclusively by Company or its licensors. Users receive a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes.

5.2 User-Generated Content

By posting content to the Platform, you grant Company a worldwide, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, and display such content for Platform operation, marketing, and improvement purposes. This license survives account termination for content shared publicly.

Content Representations: You warrant that you own or have necessary rights to all content you post and that such content does not violate third-party rights or applicable laws.

5.3 DMCA Compliance

We respond to valid Digital Millennium Copyright Act (DMCA) takedown notices. Copyright holders may report infringement to our designated agent at [DMCA Email].

Article VI: Third-Party Interactions & Disclaimers

6.1 Platform as Intermediary

Critical Disclaimer: Company operates solely as a technology platform facilitating connections between Users and Service Professionals. We are not a party to any agreements, transactions, or interactions between Users. Company does not:

• Employ, endorse, or guarantee Service Professionals
• Verify credentials, licenses, or qualifications beyond basic identity confirmation
• Assume responsibility for service quality, safety, or outcomes
• Provide insurance coverage for services or interactions

6.2 User Responsibility & Risk Acknowledgment

Users acknowledge and assume all risks associated with:

1. In-Person Meetings: ONF Service meetings carry inherent social and safety risks
2. Service Provider Interactions: Professional services may involve personal property access
3. Payment Disputes: Company facilitates but does not guarantee dispute resolution
4. Privacy Concerns: Information shared with other Users or Service Professionals

Safety Recommendations: We strongly encourage Users to:

• Meet in public places initially
• Inform trusted contacts of meeting plans
• Verify Service Professional credentials independently
• Report suspicious or inappropriate behavior immediately

Article VII: Privacy, Data Protection & Cookies

7.1 Data Processing Foundation

Our Privacy Policy (incorporated by reference) governs collection, use, and protection of personal data. Key principles include:

• Lawful Basis: Consent, contract performance, legitimate interests, legal compliance
• Data Minimization: Collecting only necessary information for service provision
• Purpose Limitation: Using data only for disclosed purposes
• Retention Limits: Storing data only as long as necessary or legally required

7.2 Special Category Data (ONF Service)

The ONF Service necessarily processes "special category" personal data including sexual orientation, preferences, and intimate communications. This processing is based on your explicit consent, which may be withdrawn at any time (with potential service limitations).

7.3 International Transfers

Data may be transferred internationally to support global Platform operations. We implement appropriate safeguards including Standard Contractual Clauses, adequacy decisions, and technical measures.

7.4 User Rights

Subject to applicable law, you may:

• Access and obtain copies of your data
• Correct inaccurate information
• Delete certain data ("right to be forgotten")
• Restrict or object to processing
• Receive data in portable format
• Withdraw consent for optional processing

Exercise rights via account settings.

Article VIII: Limitation of Liability & Indemnification

8.1 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION.

8.2 Limitation of Liability

Carve-Outs: These limitations do not apply to:

• Death or personal injury caused by Company negligence
• Fraud or willful misconduct
• Violations of applicable consumer protection laws
• Other liabilities that cannot be limited by law

8.3 Indemnification

Users agree to indemnify, defend, and hold harmless Company, its affiliates, officers, directors, employees, and agents from all claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

1. User's violation of these Terms or applicable laws
2. User's content or conduct on the Platform
3. User's interactions with other Users or Service Professionals
4. Infringement of third-party rights by User's content

Article IX: Term, Termination & Survival

9.1 Term

These Terms remain in effect until terminated by either party in accordance with this section.

9.2 Termination by User

Users may terminate their account at any time through account settings. Termination does not entitle Users to refunds except as expressly provided.

9.3 Termination by Company

We may suspend or terminate accounts immediately without notice for:

1. Material breach of these Terms
2. Illegal activity or safety concerns
3. Fraudulent or abusive behavior
4. Extended inactivity (12+ months for free accounts)
5. Technical or business reasons requiring Platform discontinuation

9.4 Effects of Termination

Upon termination:

• Access to Services immediately ceases
• User content may be deleted (though some data may be retained per Privacy Policy)
• Outstanding payment obligations remain due
• Certain provisions survive termination (see Section 9.5)

9.5 Survival

The following provisions survive account termination: intellectual property rights, payment obligations, limitation of liability, indemnification, dispute resolution, and any other provisions that by their nature should survive.

Article X: Miscellaneous Provisions

10.1 Modifications to Terms

We may modify these Terms at any time by posting updated versions on the Platform. Material changes will be communicated via email or Platform notice at least 15 days before effectiveness. Continued use after changes take effect constitutes acceptance.

10.2 Severability

If any provision of these Terms is found unenforceable, the remainder shall remain in full force and effect. Unenforceable provisions shall be modified to the minimum extent necessary to make them enforceable.

10.3 Assignment

Users may not assign rights or obligations under these Terms. Company may assign these Terms in connection with corporate transactions (merger, acquisition, asset sale).

10.4 Force Majeure

Neither party shall be liable for performance delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, cyberattacks, or pandemic-related restrictions.

10.5 Entire Agreement

These Terms, together with the Privacy Policy and other incorporated documents, constitute the complete agreement between parties and supersede all prior agreements relating to the subject matter.

10.6 Translation

These Terms may be translated into local languages for convenience. In case of conflicts, the English version controls.